Frequently asked questions

Instant Top Ups

1. How long does the process take?

"Instant Top Ups" take 5-30 seconds to process. If you have not received your order after 5 minutes, contact us at packattackstore@gmail.com for further assistance.

How does the process work?

You simply enter your USER ID and Server ID (if required) in the provided fields. Click "Buy Now" and complete checkout. Once payment is confirmed, the purchased items will be delivered in game without doing anything else!

Where is my USER ID located?

You USER ID is usually located in game under your profile page. The ID is usually a sequence of numbers. Please make sure to check the "Top Up Guide" for each game for specific details.

Frequently Asked Questions

Accounts for Sale

How long does the process take?

Resource accounts are sent out instantly - look for the [Instant Delivery] tag on product titles for accounts with instant shipping. You will receive the account details in the order confirmation page and via email instantly after purchase. Otherwise, accounts are manually sent 24-48 hours after purchase.

I didn't receive my account information instantly, why?

Some account information will not be delivered instantly for the following reasons.

  1. Your order is marked high risk
  2. Game accounts are low stock
  3. Combination purchased is unavailable or being restocked
  4. Accounts will be marked "instant," if delivery method is instant or manual

Accounts will be sent out manually 24-48 hours after purchase, if this occurs.

Read more about instant account delivery here!

Got more questions? Read more about instant account deliveries here - Account Instant Delivery

Frequently asked questions

Manual Top ups

1. How long does the process take?

Once the payment is received, you’ll receive an automated email asking for login information, server and game ID. Once all appropriate information is provided, the items will be delivered/processed within approximately 30 minutes.

2. Will I get banned or receive a negative balance using this services?

No. While using third-party services is against most games TOS, there has never been an account banned or given a negative balance. Purchase at your own discretion. 

3. How can you provide a discount on these items?

While we don’t have an official affiliation with the game providers, all purchases are made legitimately through the App Store or Game Store. The discount is possible due to regional pricing.

4. Is login information required?

Login information is required for most Top Up orders. This information is only used to process the orders, which is handled with great care and confidentiality. Trusted by thousands of games worldwide (check out our reviews!).

How may we help you?

Fill out the form below for an email response within 1 business day.

You can also contact us via live chat, email or discord:

Email - packattackstore@gmail.com
Discord - Packattack#8306 (Capital P)